Shipping Policy

Last updated: August 21, 2026

Thank you for shopping with us. We are committed to providing a smooth and reliable delivery experience.

1. Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

Estimated delivery times may vary depending on your location and shipping method.

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days, where available

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs, weather, carrier disruptions, or other circumstances beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, and available shipping method.

From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly displayed on our website or at checkout.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.

Tracking information may take 24–72 hours to become active after the order has been dispatched.

5. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

6. Delayed or Lost Packages

If your package has not arrived within the estimated delivery timeframe, please contact our customer support team so we can assist you.

While we work with reliable shipping carriers, we cannot guarantee delivery times and are not responsible for delays caused by circumstances outside our reasonable control.

7. Damaged Packages

If your order arrives damaged, please contact us as soon as possible and provide photographs of the package and the damaged product. We will review the situation and determine the appropriate solution.

8. International Orders and Customs

For international orders, the customer may be responsible for customs duties, import taxes, or other fees imposed by the destination country.

These charges are not included in the product or shipping price unless otherwise stated.

9. Contact Us

If you have any questions regarding your order or our shipping policy, please contact our customer support team through the contact information provided on our website.

We are happy to help you with any shipping-related questions.